Observability and supervision

See the service before it goes down.

We design and implement supervision of the network, legacy systems, applications, microservices, and the cloud. If the dashboard has to live inside the operation, Falcon builds it with InfraSense.

01 · The network

The legacy stack

The link, the equipment, and the system already in production.

02 · The application

The cloud

Microservices and distributed platforms enter the same operational criterion.

03 · The dashboard

InfraSense

Nodes, thresholds, and alerts, inside Falcon.

Scope

From the network to the service

Supervision follows what holds the service up, not a loose list of indicators.

01 · Network and legacy

Equipment, links, and systems that have been in production for years and still hold the operation up.

02 · Applications

Services, microservices, and distributed platforms, with the same criterion as the network.

03 · Cloud

What runs in the cloud is watched together with what stayed on the premises. The operation sees one service.

Falcon

Supervise systems, inside the operation

InfraSense is the Falcon module for following information systems and telecommunications. On the desktop the button is called Supervise systems.

The map

Each map stores the service nodes. It stays private, public, or company-wide.

The check

The node is checked by ICMP, HTTP, TCP, or SSH. Over SSH come CPU, memory, disk, and uptime.

The alert

A threshold marks warning or critical. The dashboard can show only alerts, rotate the panels, and write a log.

Where it lives

The dashboard opens inside Falcon, next to the business data. It is not a separate console.

In the field

Tools we have already put into operation

Network and systems

SNMPc, HP SiteScope, HP OpenView, Cisco Works, Cisco Secure, and PRTG.

Application and cloud

Grafana, New Relic, Oracle Observability, AWS Monitoring, and Azure Monitoring.

Experience

Supervision has already been done in these operations

Movistar, LATAM, Banco Santander, Entel, Codelco, Red Salud Christus UC, Caja Los Andes, Banco de Chile, ATT, Sonda, Intranet del Estado, Aguas Andinas, VTR, and Kio Solutions.

If the operation loses visibility, let's talk.

contacto@mc3d.cl